Why was I forced to pay again on site?

Modified on Thu, 26 Oct 2023 at 05:23 PM

Additional fees are collected on-site for a few reasons. These include, but are not limited to, paying for an "oversized" vehicle, shuttle service, or for violating the time-frame on your parking pass.


If you believe you were wrongfully charged an additional on-site fee, please contact us at help@parkwhiz.com including a photo of the receipt of your on-site payment; this will help us expedite a resolution for you.

Please contact our Support Team within 14 days of the end of your reservation. We will address the issue as soon as possible! 

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