Why was I forced to pay again on site?

Modified on Thu, 18 Jan 2024 at 02:50 PM

Additional fees are collected on-site for a few reasons. These include, but are not limited to, paying for an "oversized" vehicle, shuttle service, or for violating the time-frame on your parking pass.


If you believe you were wrongfully charged an additional on-site fee, please go to go.parkwhiz.com/refund and fill out the form within 14 days of the end of your reservation including a photo of the receipt of your on-site payment and your parking pass number.

For any additional assistance, contact us at help@parkwhiz.com.

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