How do I cancel my Ticketmaster booking?

Parking Passes purchased through Ticketmaster are eligible for a full refund prior to the start time on the pass, except where noted otherwise on the bottom of your parking pass. There are a variety of ways to cancel an upcoming parking pass. If these options are not available then your pass is no longer cancellable.

In app:

Option 1: Log in, tap my passes on the bar at the bottom of your screen, tap the cancel option on a pass under the “Upcoming Bookings” section. 

Option 2: Log in, tap my passes on the bar at the bottom of your screen, tap the parking pass, scroll to the bottom of your pass, tap cancel booking under the “More” section.

On website:

Option 1: Log in, click My Passes in the upper right of the webpage, click cancel on the parking pass under “Your Space is Waiting”.

Option 2: Log in,  click My Passes in the upper right of the webpage, click the green “Parking Pass” button, scroll to the bottom of your parking pass and click “Anytime Cancellation: Cancel this booking for free up until the start time”. Once on the cancellation confirmation page click cancel booking. 

Remember that refunds from Ticketmaster can take up to 30  business days to reach your account.