What if my event is canceled or postponed?

Modified on Mon, 25 Nov at 3:17 PM

Feel free to check our Cancellation Policy or the step-by-step guide on How To Cancel Your ParkWhiz Pass for more information.


If your event is canceled or postponed more than one hour before the event is scheduled to start, you're entitled to receive an account credit or a refund.


If your event is canceled or postponed less than one hour before the event is scheduled to start, your parking pass becomes non-refundable. Please see our Terms of Use for Motorists for more information.


In the case that your event was postponed more than one hour before the event is scheduled to start, your parking pass will update automatically to reflect the new event date.


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