When will I get my refund?

If you are approved for a refund after contacting our Support team via either go.parkwhiz.com/refund you can expect to receive your funds within 3-5 days depending on your bank.

If you have canceled a pass before the start date, refunds normally appear on statements a day after the pass is canceled but can take up to 5 business days.

Sometimes passes that are canceled shortly after purchase result in a "voided transaction," meaning the charge was canceled before it had a chance to process. When this happens, the purchase just disappears from your statement, meaning you will not see a corresponding refund. So if you can't find a refund on your statement for a canceled pass after three-to-five days, the purchase was likely just voided and will no longer appear.

Please note that purchases made via PayPal more than 180 days in the past may be subject to longer refund processing times.