I was charged twice for one booking

Modified on Thu, 18 Jan 2024 at 03:03 PM

Booked one pass but you see two charges on your bank statement? Sounds like you accidentally booked a duplicate pass at the same place & time. Don’t worry, we’ve got your back. 


Please go to go.parkwhiz.com/refund  and include the Parking Pass numbers noting which one you won’t/didn’t use. We’ll gladly refund “duplicate passes”, those which are in the same location and timeframe.


As a best practice, refrain from tapping the purchase button more than once every 60 seconds. If the screen still appears to be loading and you don’t see a confirmation screen or email, go ahead and try again.


For any additional assistance, please email help@parkwhiz.com

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