Using Your Parking Pass

What if I arrive early or stay late?

Any time parked outside the period listed on your ParkWhiz pass may result in an additional fee or the possibility of having your vehicle booted or towed. If you believe that you may arrive early, or stay late,...

Read Article

What if I can't print my pass?

Not a problem, as the vast majority of locations in our network accept a mobile pass. This means you can use your phone or other smart device to show proof of your prepaid pass onsite. If your location does no...

Read Article

Do I have in-and-out privileges?

The majority of locations on ParkWhiz, including everything we have listed in New York, do not allow for you to come and go during the parking period. ParkWhiz will explicitly let you know if you can come and g...

Read Article

What if I can't find my location?

First, check your parking pass for the provided directions, photo and map of your parking location. GPS will guide you to the general vicinity of your spot, but you should follow the directions included with yo...

Read Article

Does my location offer shuttle service?

A handful of locations on ParkWhiz do offer shuttle service to your venue. Any location that provides shuttle service displays the shuttle icon and text within the "Amenities included" section. Some shuttle lo...

Read Article

Do I have to arrive at my start time?

Nope. Any arrival after your start time is perfectly fine; your space is saved for you through the duration of your booking. Just keep in mind we can't guarantee any parking before your arrival time. If you ar...

Read Article

Can I show my parking pass on my phone?

Yep! As long as your location accepts mobile passes; some do, some don't. When searching for a spot, keep an eye on the amenities of each lot. Each location contains either a "mobile pass" icon or a "printed p...

Read Article

How do I prove I've already paid for parking?

After you make a booking on ParkWhiz, you're immediately emailed everything you need to park - including a parking pass. The pass will also appear in the ParkWhiz app, which can be used for validation. Your lo...

Read Article

Why was I forced to pay again on site?

Good question. A few reasons for additional fees include (but are not limited to) paying for an "over-sized" vehicle or shuttle service, or violating the time-frame on your parking pass. If you believe you wer...

Read Article

What if I don't know my plate info?

No worries. You can just enter a brief vehicle description in lieu of that info. For example, if I was driving a rental car from Texas, I could just enter "TX - Rental Car", or if I was driving my friend's blue...

Read Article