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Cancellations & Refunds

How do I cancel my booking?

You're welcome to cancel your pass for a full refund up until the arrival time listed on the pass. To cancel, go to, find the booking under "Parking Passes", and follow the prom...

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What if I'm unable to use my pass?

All ParkWhiz passes become nonrefundable after the arrival time listed on the pass, even if you were unable to use your parking pass. However, if there were unforeseen circumstances at the location that kept yo...

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What if my event is canceled?

If your event is cancelled or postponed more than one hour before the event is scheduled to start, you're entitled to a full refund. You will receive an email a day after the scheduled event date, at the lates...

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When will I get my refund?

Refunds normally appear on statements about a day after passes are canceled, but can take up to three-to-five business days. Sometimes passes that are canceled shortly after purchase result in a "voided transa...

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How do I cancel my Ticketmaster booking?

All Ticketmaster bookings can be canceled up until 24 hours before the start time of your event. Just keep in mind, once the cancellation period has passed, all bookings are non-refundable. Simply view your pa...

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Are parking packages refundable?

Unlike individual bookings, parking packages/season passes are non-refundable the moment they are purchased. If you'd like to retain the ability to cancel a parking pass up until the arrival time, we recommend ...

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