Why was I forced to pay again on site?

Good question. A few reasons for additional fees include (but are not limited to) paying for an "over-sized" vehicle or shuttle service, or violating the time-frame on your parking pass.

If you believe you were wrongfully charged an additional on-site fee, please contact us at help@parkwhiz.com or (888) 472-7594 to discuss what happened. If possible, keep the receipt of your on-site payment and email in a photo to help@parkwhiz; this will help us expedite a resolution for you.

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